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Call toll-free
+91-8177-075-844
Any questions
info@thewalnutbakery.com
CANCELLATION POLICY
Cancellation Policy:
You can cancel your order
within 6 hours (of order made by you) Contact us as soon as possible on our
Help lines nos about the cancellation of orders otherwise we are not liable to
make any kind of refunds.
Points
to remember:
1. The product should be unused.
2. Please ensure that the product is in original
packing along with the invoice.
3. Refund process will be initiated once the
seller has received the product(s)
4. We will refund the money the way payment was
made.
Item
received in damaged condition or manufacturing defect or wrong item:
If you have received a damaged item or if the
item you received was not the item you ordered or if it was misrepresented on
our site, please contact us by email within 24 hours of your receipt of the
product. It is important that you save all packing materials as well as the
item itself. When you reach us, we will give you instructions on how to proceed
so that we may replace the item as quickly as possible.
• If you want a replacement then we will ship a
replacement item at the earliest possible with no extra shipping cost to you.
• If the original ordered item is no longer
possible then we will request you to choose an alternate item and express ship
the same to you with no extra shipping cost to you.
Please
note:
• We will not refund the custom duties, taxes,
if applicable, or paid by you at time of receiving the goods.
• At any point the refunds will not exceed the
actual value of the goods plus the shipping cost incurred for returning the
product.
• Packaging & Handling charges will not be
refunded
